Question 1

What is College Insiders?

Accepted Answer

College Insiders is a platform that connects prospective students directly with verified seniors currently studying at their dream colleges. We facilitate 1-on-1 video calls, audio calls, and text chats for honest, unfiltered guidance.

Question 2

How do you verify your mentors?

Accepted Answer

Every mentor must undergo a rigorous verification process. They provide their current college ID, a valid institutional email (.edu or .ac.in), and proof of enrollment. We also conduct a brief quality interview before they are approved.

Question 3

Is my privacy protected?

Accepted Answer

Yes! Complete privacy is our core promise. Your contact information is never shared with the mentor or any external parties. All sessions are conducted anonymously, allowing you to ask real questions without fear of judgment.

Question 4

How much does a session cost?

Accepted Answer

Pricing varies based on the mentor's experience and the type of session (video, audio, or text). You can browse mentors and see their specific rates before booking. We strive to keep prices accessible for all students.

Question 5

Can I cancel or reschedule a session?

Accepted Answer

Yes. Sessions can be rescheduled up to 12 hours before the scheduled time with no penalty. Cancellations made within 24 hours of booking will receive a full refund.

Question 6

What should I ask my mentor during a call?

Accepted Answer

You can ask anything! We recommend preparing questions about campus culture, actual placement statistics, quality of professors, hostel facilities, mess food quality, and what a typical day looks like.

Question 7

How do I become a mentor?

Accepted Answer

If you are currently enrolled in a college we cover, click on 'Become a Mentor' and complete the onboarding flow. Once your details are verified, you can set your availability and rates.

Question 8

When do I get paid?

Accepted Answer

Payments for completed sessions are processed automatically and transferred to your linked bank account or UPI ID every week on Friday.

Frequently Asked Questions

General

For Students

For Mentors

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